When you interact with our platform, we collect different types of information depending on how you use our services. Some you provide directly, others we gather automatically.

Information You Give Us

• Name, email address, and phone number when you register for courses
• Professional background details to tailor learning pathways
• Payment information processed through secure third-party providers
• Course progress, assessment results, and learning preferences
• Messages sent through our platform or to support staff

Information Collected Automatically

Like most educational platforms, we track certain technical data. This includes your IP address, browser type, device information, and how you navigate through our courses. We use this to improve the learning experience and identify technical issues before they become problems.

We're not in the business of selling data. Everything we collect serves specific purposes related to education delivery.

We operate under the Privacy Act 1988 and follow the Australian Privacy Principles (APPs). This means we handle your personal information with care, transparency, and accountability.

You have rights under Australian privacy law to access and correct your information. We've made this straightforward—just contact our team and we'll walk you through the process.

We're selective about partnerships. Data sharing happens only when necessary for service delivery or legal requirements.

• Payment processors who handle transactions securely (we never see full card details)
• Cloud hosting providers that store course materials and user data
• Email service platforms for delivering course communications
• Analytics tools that help us understand how people learn best
• Industry partners when you explicitly opt into networking opportunities
• Regulatory bodies if legally required under Australian law

We don't sell, rent, or trade your information to third parties for their marketing purposes. Full stop.

You're in control of your data. Here's what you can do:

Access and Correction

Request a copy of the personal information we hold about you. If something's wrong, we'll fix it promptly. There's no charge for reasonable requests, though we might ask you to verify your identity first.

Data Portability

Want to take your course data elsewhere? We'll provide it in a commonly used format. This includes your progress records, assessment results, and certificates earned.

Deletion Requests

You can ask us to delete your account and associated data. We'll comply unless we're legally required to keep certain records—for example, financial transaction details must be retained for seven years under Australian tax law.

Marketing Communications

Unsubscribe from promotional emails anytime using the link at the bottom of messages. You'll still receive essential course-related communications.

Security isn't an afterthought—it's built into everything we do. Our approach combines technical safeguards with organizational policies.

• End-to-end encryption for data transmission using TLS 1.3 protocols
• Encrypted storage of sensitive information at rest
• Regular security audits conducted by independent third parties
• Multi-factor authentication for staff accessing user data
• Strict access controls limiting who can view personal information
• Regular backups stored in geographically separate secure facilities
• Incident response procedures for potential data breaches

Despite our best efforts, no system is completely impenetrable. If a data breach occurs that's likely to result in serious harm, we'll notify affected individuals and the Office of the Australian Information Commissioner as required by law.

We use cookies—small text files stored on your device—to make the platform work properly and remember your preferences.

Essential Cookies

These keep you logged in and ensure courses load correctly. You can't opt out of these without breaking basic functionality.

Performance Cookies

These help us understand which course materials work well and which need improvement. The data is aggregated and anonymous.

Preference Cookies

These remember your settings like preferred language or whether you've completed certain tutorials.

You can manage cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect your experience on our platform.

We don't keep information longer than necessary. Different types of data have different retention periods.

• Active account data retained while you're using our services
• Course completion records kept for seven years (industry standard for professional development)
• Financial records maintained for seven years (Australian tax law requirement)
• Marketing communications data deleted within two years of last engagement
• Technical logs typically purged after 90 days
• Support correspondence archived for three years

When data reaches the end of its retention period, we securely delete or anonymize it. Anonymized data—stripped of identifying details—may be kept indefinitely for research and improvement purposes.

Our courses are designed for finance professionals and aren't intended for anyone under 18. We don't knowingly collect information from children. If you're a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can delete it.

Privacy laws and our services both change over time. When we update this policy, we'll post the revised version here with a new effective date. Significant changes will be communicated via email to active users.

Continuing to use our services after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.

Our courses sometimes reference external resources and websites. We're not responsible for the privacy practices of these third parties. When you click through to another site, their privacy policy applies instead of ours.